Shipping policy

At Natura Space, we strive to ensure a smooth and hassle-free experience for our customers. Below, you will find all the necessary information regarding our shipping and returns policies. If you have any further questions, feel free to reach out to us.

Small Items (Up to 20kg)

Flat-Rate shipping Australia-wide rates vary depending on delivery location.
FREE shipping on all small item orders within NSW

Bulky Items (Over 20kg)

Delivery fees vary depending on the product weight, size and delivery location.
Shipping costs will be calculated at checkout.

Free Delivery

Enjoy free delivery on eligible orders:

NSW: Free delivery on all orders
Metro VIC, QLD and ACT: Free delivery on orders over $2,000
Metro SA: Free delivery on orders over $2,500.

Processing & Delivery Times

Order Processing: Please allow 1–5 business days for your order to be processed.
Delivery: Estimated 1–7 business days after dispatch.
Regional Areas: Delivery may take longer depending on your location.
Made-to-Order Products: Please allow approximately 2 weeks for processing before dispatch.

Delivery timeframes are estimates and may vary depending on the destination, courier availability and supplier schedules.

During promotional periods and peak seasons, additional delays may occur. Our team will keep you updated if there are any significant delays.

Order Tracking

Once your order has been dispatched, you will receive an email with tracking details so you can follow your delivery.

Split Deliveries

If your order contains products from different suppliers, items may arrive separately. If you would prefer to arrange a combined delivery, please contact our team to discuss the available options and any additional delivery time or costs.

Express Shipping & Delivery Enquiries

Need your order sooner or require a specific delivery arrangement?

Please contact our team for express shipping options or a custom delivery quote.

We're here to help make your delivery experience as smooth as possible.